Tip: How to write effective email

Here is a quick video on writing effective email

Email Expert, Mike Song, provide an effective communication tip for anyone using email for business. This content comes from the Get Control! of Email class.

Click here to see Video

Tips: Which Browser works best with Google Apps

For those of you who have decided to drop Outlook and use browsers as their choice for email, here is my opinion on the best browers to use.

1. The best browser is actually Firefox (Click to download) - it only has an edge over Chrome in that you can setup it up for use offline - i.e. you can continue working if your loose internet connection.
2. Google Chrome - (Download Chrome) - Equally good - has the added benefit of being able to synchronise your bookmarks
3. Internet Explorer - Not as quick and easy as the two above.

Chances are you are probably using Internet Explorer and i recommend you give the others a try.

Tip: 'Undo Send' available for Google Apps mail users

Ever sent an email and realised that you sent it to the wrong person? or perhaps forgot to attach a file?

There is a labs feature you can turn on (click Undo Send in Labs ) that allows you to click an Undo button which recalls the email. The 'undo' is only available for a few seconds after sending - but that's better than nothing!

Hope this helps

Tip: Preview Pane now available for Gmail

One of the sorely missed functions of outlook was the ability to preview an email without having to open it. Finally this is now available for your email in Google Apps.

Please follow this link to switch your preview pane on

Preview Pane in Gmail / Google Apps Mail